Payment Support

Discussion in 'Help' started by LarryMossFBI2, Nov 10, 2014.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
Thread Status:
Not open for further replies.
  1. LarryMossFBI2

    LarryMossFBI2 Junior Expert

    Hi, I had purchased pearls and was charged but did not receive them. I paid via mobile phone SMS. I created a payment support ticket and they replied back for evidence of payment i.e. a telephone bill. I need to write to them that I cannot provide this, but I do not know how to as there is only an option to upload proof of payment, no option to write a message.
     
    LarryMossFBI2, Nov 10, 2014
    #1
  2. Fatcat

    Fatcat Someday Author

    When you buy something with real money an mail is sent to your email account you registrered your seafight account with - "confirmation" of the payment. If that helped you - I'm glad to help but I'm not an expert for this.
     
    Fatcat, Nov 10, 2014
    #2
  3. *rise*

    *rise* Forum Overlooker

    Ahoy

    I find when I make payments I get emails sent to mine.

    I hope this helps.

    As this is a ticket in use by support, I shall close.

    ~Closed~
     
    *rise*, Nov 10, 2014
    #3
Thread Status:
Not open for further replies.