log in issues

Discussion in 'General Archive' started by .krom70., Oct 20, 2015.

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  1. .krom70.

    .krom70. Active Author

    Hi I play on tegans...when trying to log in all evening, I use Thin Client by the way, first the client opens when clicking on icon from desk top, user name and password entered, then select Tegans' from server menu, but I get a small white box saying...Failed to launch client..??
    why is this happening, it has taken out the whole thin client and all, closed program when you click on the ..ok area. and each time I have tried same issue..? please try to see what is the issue here , does anyone else have this going on..?
     
    .krom70., Oct 20, 2015
    #1
    blitzcragg likes this.
  2. theDrache

    theDrache Forum Apprentice

    theDrache, Oct 20, 2015
    #2
  3. Zellaia

    Zellaia Forum Greenhorn

    This is happening to me..got answer from support..still
    cannot log in :(
     
    Zellaia, Oct 21, 2015
    #3
  4. hempthegreen

    hempthegreen Advanced

    try looking at your anti virus setting it can have DSO thin cleint disabled simply just enable it .

    Just suggestion it because i have had a simlair problem and that is all it was.. was driving me Coo Coo hhe
     
    hempthegreen, Oct 21, 2015
    #4
  5. .krom70.

    .krom70. Active Author

    still down .....no connect all these things Ive tried ..none have worked...even Trakilakis suggestion of Task Manager cleaning out dso exe...still no connect....:(
     
    .krom70., Oct 22, 2015
    #5
  6. trakilaki

    trakilaki Living Forum Legend

    My suggestion didn't work because in this case it is server side issue ... i am getting the same error code 21 when trying to play on Tegan.
     
    trakilaki, Oct 22, 2015
    #6
  7. Darwarren

    Darwarren Count Count

    Drakensang can take a long time to disengage. Lately, it acts like it is running in the background somewhere.

    You can try deleting the DSO files in the temp folder.
    You can try restarting your computer. It is even more thorough than using the task manager.
    You can even delete the program in you Control Panel, and start over from the beginning. Your progress is stored at the server, and that won't change on you.

    Sometimes the server just needs time to reset (15 minutes of no activity). Servers go haywire, too. Repeating problems require more drastic action.
    Good luck.
     
    Darwarren, Oct 22, 2015
    #7
  8. blitzcragg

    blitzcragg Forum Apprentice

    I've had the same problem for 2 days. I will try some of these steps this evening.
     
    blitzcragg, Oct 29, 2015
    #8
  9. MegaNuker

    MegaNuker Forum Ambassador

    If you get can not start client do this.

    Goto the the DSOCLIENT folder open the dlache folder and run the dro_setup.exe

    If you still get this might need to run as admin.

    To do this right click on the Thinclient icon and choose run as admin.
     
    MegaNuker, Oct 30, 2015
    #9
    blitzcragg likes this.
  10. blitzcragg

    blitzcragg Forum Apprentice

    Thank you, MegaNuker. I searched the forums high and low for a solution. One of them was to find the DSOCLIENT folder and delete everything in there. Game has now loaded for me.
     
    blitzcragg, Oct 30, 2015
    #10
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