Installation Error

Discussion in 'General Archive' started by Tofueater, Sep 19, 2015.

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  1. Tofueater

    Tofueater Forum Greenhorn

    Hi there :) I'm trying to install the game, and for some Internet problem, the download stopped and now I can't get install it again. Every time I uninstall the game and I install again, it says that the Client stopped working. Any moderator can help me please? :)
     
  2. MegaNuker

    MegaNuker Forum Ambassador

    The problem might be that you still have the game running. Do this right click on time choose taskmanager and look for thin client or Drakensang.exe or dso_pro.exe. If you see that kill it. if not then maybe you should just reboot your system and try again. A reboot will kill off anything that is running that is makeing it not install.
     
  3. Tofueater

    Tofueater Forum Greenhorn

    When you say time, you mean, "the callendar" right? :) and taskmanager is the first option right? :) Sorry, translating to other language.

    --MERGED--

    Is there any way I can play withouth client? :)
     
    Last edited by moderator: Sep 19, 2015
  4. Shiladitya

    Shiladitya Padavan

    he means right click on the time option on the bottom right of your computer screen(yeah the computer calendar) and there will be an option, start task manager, (you can also just press ctrl+alt+del keys together and choose "start taskmanager") there right click on the files he said and "end" the process or stop the Drakensang.exe or dso_pro.exe process. Then try restarting the client.

    You can directly go to www.drakensang.com and play from browser too, there were some problems with google chrome some time ago, I play from mozilla firefox. Also make sure you have the latest flash player downloaded. while the game starts it might ask you on the left side of your address bar if you want to allow the game to run. choose "always allow" and continue.
    choose, your server and start playing, good luck :)

    @Tofueater Let us know if you are still unable to play.
     
    Last edited: Sep 19, 2015
  5. trakilaki

    trakilaki Living Forum Legend

    Tofueater read this guide ... you have all you need to know under "game information" and "technical assistance".
    First thing you need to do when installing the client is to check if your Windows account has been set as administrator.
    When installing the client right click on the .exe file and choose "run as administrator".
    The installation can't be interrupted by "internet problem" ... you need to download the exe file first and install it after.
    First thing you need to do if the issue continues (and you have done all the previous steps) ... uninstall the client (if installed) and clean the TEMP folder ... then install it again.
    If you want to play in browser you will have to go to www.drakensang.com but you need to have a Flash and Java plugin for browser installed on your system. One more thing ... don't use chrome ... use firefox.

    The task manager in Windows OS ... shortcut "ctrl+alt+delete" or you can right click on the task bar and choose it from the menu.
     
    Last edited: Sep 19, 2015
    Darwarren likes this.
  6. VeganPoseidon

    VeganPoseidon Forum Greenhorn

    Thanks guys :) It's working already. I just reboot the pc and it worked :)
     
    Shiladitya likes this.
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